Home security systems can provide excellent peace of mind for homeowners to protect valuable assets and keep a close eye on their property. TELUS SmartHome Security delivers state-of-the-art technology and is Canada’s leading provider of advanced home security. These smart security systems are designed not only to safeguard your home from intruders and damage but also to offer remote access to reduce energy costs and expenses with 24/7 monitoring capability.

Top 10 FAQs about Home Security Systems


    1.  What is included with TELUS SmartHome security?

There are a variety of TELUS Home Security plans available depending on your needs and preferences. Plans can be self-monitored or professionally monitored and can include a selection of camera options, automation, video, and other security features.

  1. How can SmartHome security reduce my energy costs?

The system is designed with energy conservation in mind. Things like thermostats and lighting can be controlled remotely, so you can turn off lights and adjust your heat level wherever you may be located.

  1. How can I personalize my TELUS Home Security plan?

With a range of options and features to choose from, it is simple to customize your security plan to provide optimal protection. Some of the available features include:

  • Video surveillance
  • Smart lights
  • Smart thermostat
  • Flood sensor
  • Smart smoke sensor
  • Smart lock
  • Slimline doorbell sensor

You can fill out a questionnaire regarding your security needs to get some tailored suggestions and recommendations from Andres Wireless Specialist.

  1. How much does the security equipment cost?

There are no upfront fees for your Smart Home security equipment, as those costs are all included in your chosen security plan. Monthly plans

  1. How can I access security features remotely?

You will be able to control all the features and functions of your home security system remotely by installing the mobile app on your smartphone. This offers the flexibility to control and adjust your system when you are not home.

  1. Can home security increase the value of my home?

Home monitoring systems are becoming more prevalent all the time due to the advanced technology and all the practical features they provide. Potential homeowners are always looking for enhanced security and safety and are willing to pay more for a home that already includes these features.

  1. How does a home alarm system get installed?

An experienced TELUS technician can be there to assist with the installation and setup of your home security system, depending on the plan you opt for. Outside installation work will be handled by a TELUS technician while indoor devices will be sanitized and left for you to bring inside. Any assistance required for indoor installation can be provided through video chat.

  1. What happens in the case of an intruder or an emergency?

Home security experts will be monitoring your home around the clock on the lookout for break-ins, floods, fires, and dangerous carbon monoxide levels. If an incident occurs, immediate action will be taken to address the problem

  1. Can the installation of a home security system lower my insurance rates?

Insurance companies are aware of the value of home security and the Canadian House Association estimates the average Canadian homeowner saves about $20 per month on insurance.

  1. How does home security allow you to have better control over your home?

Instead of reacting after the fact and scrambling in the case of an emergency, home security systems allow you to take a proactive approach to your home safety. You also have better control over your energy consumption for cost savings and a reduced environmental footprint.


For more information on how TELUS Home Security can protect your family and home, contact Andres Wireless Sales Specialist.